Plan de
Sostenibilidad
Sostenibilidad
Sustainability Reports
Proximity
a strength that makes us unique
Sustainability is more than just a value driver for our business. It is the way to bring our purpose to life—being ever closer to people to offer great quality that is accessible to everyone, while creating value in the communities we serve. Because we know that to build a sustainable future, every day counts.
In 2021, we updated our Sustainability Policy, setting out a clear roadmap: to create value from our distinctive strength, proximity. This Policy came to life in the first Sustainability Plan 2021-2023, an instrument aligned with the SDGs, which outlines the commitments, actions, and performance indicators for the key areas of Grupo Dia’s business.
2023Report
Grupo Dia concludes the implementation of its first Sustainability Plan, having achieved a general improvement in the level of satisfaction among its key stakeholders: customers, employees, suppliers, and franchisees. Aligned with its purpose, the company updates its roadmap to successfully tackle the challenges of building a sustainable future, with a particular focus on the development of the proximity economy and the promotion of a diverse and inclusive culture.
2022Report
In the second year of executing the 2021-23 Sustainability Plan, a general improvement in the level of satisfaction among customers, employees, suppliers, and franchisees has been achieved. Working on the five strategic pillars defined by the plan (customers, employees and community, franchisees and suppliers, the environment, and governance), Dia has made progress in transforming its business, guided by the strategy of proximity.
2021Report
In the first year of executing the 2021-23 Sustainability Plan, we achieved a general improvement in the level of satisfaction among our customers, employees, suppliers, and franchisees. This result was obtained after analysing the satisfaction levels of these groups, a priority set for the first year of the Plan’s execution, laying the groundwork for the next period. Furthermore, during the first year of the Plan’s execution, key progress was made in areas such as access to food and basic care, diversity and labour inclusion, and the relationship with franchisees and suppliers.
Discover more about our Purpose